Atlanta West Primary Care Associates Inc.
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Dr. Millard J Collier, MD FAAFP
Frequently Asked Questions:

1) What is a Family Practice Specialist?

As the name implies, a Family Practice Specialist is a primary care physician who has been trained to take care of most of the medical needs of your entire family. Family Practice is different from General Practice in that the Family Practice Specialist has completed three years of training after receiving his or her medical degree instead of one year. During this three year period the Family Practice Specialist receives intensive education on providing comprehensive care to infants, children, adult men and women ( including gynecology services), and some surgeries. As your fami|y’s personal physician, a Family Practice Specialist will maintain a complete medical history on all members of your family in one office. This helps the Family Practice Specialist treat the whole patient based on a knowledge of the special medical needs and family pressures which contribute to your overall health.If you require other specialty care (eg: Cardiology or General Surgery), your Family Practice physician will evaluate your problem and make a referral to the most appropriate specialist for your needs. Once the referral is made, your Family Practice Physician will monitor any medical care that they provide for you and help answer any questions you may have. This will also ensure that you have a complete medical record.

2) What Services do you offer?
Our practice, ATLANTA WEST HEALTH CARE,P.C., is a multidisciplinary health care facility that provides a broad range of medical services including:
  • Primary medical care for men, women, and children for illnesses, as well as check-ups, immunizations, Pap Smears, comprehensive physical examinations, etc.
  • Minor emergency services, including injuries related to sports or occupational/Worker's Compensation and post injury rehabilitation. Repair of lacerations, treatment of burns, abrasions and contusions.
  • Minor surgical procedures, such as treatment of warts, moles, ingrown toenails, lipomas and neoplastic skin lesions.
  • On site Physical Therapy with lce—Packs, Heat-Packs, Ultrasound, Electro stimulation, and Hydroculator.
  • A complete range of diagnostic laboratory and imaging services, including on-site x-ray and ultrasound services.
  • Patient education, wellness programs and nutritional counseling for management of obesity, diabetes, high blood pressure or high cholesterol. Programs will also be offered in topics such as, smoking cessation, weight loss and beginning an exercise program.
3) How do your office hours / appointments work?

The office is open from 8:30 am. to 6:00 p.m. on Monday, Tuesday, Thursday and Friday. We are
closed for lunch between 1:00 p.m. and 2:00 p.m. Please call 948-5400 during regular office hours
to schedule appointments, request prescription refills or for answers to non-emergency questions.
ln order to minimize your waiting time, we prefer to schedule your visits; however, walk-in patients
will be seen at any time during regular office hours. Please be aware that emergency cases
and patients with appointments will be seen before non-emergency walk-ins. Visits that do
not require a physician, (i.e., blood pressure checks, weights, copies of medical records, etc.)
will be seen in order of arrival. When you call for an appointment, please let us know the nature of
your visit so that we can schedule the appropriate amount of time.

4) What if I have after hours emergencies?

If you have evaluated your situation and feel that Dr. Collier is needed, call our main number, 948-5400, and speak to the answering service.Dr. Collier will return your call as soon as possible. When your call is returned, please be prepared to give the following information:
• Name, age and chronic illnesses.
• The patient’s symptoms and how long they have lasted. When possible, have the patient speak directly to the doctor instead of relaying messages through another person.
• Know what kind of medicines are being taken and when the last dose was taken. Notify the doctor of any drug allergies that the patient has.
• Have the name and telephone number of your pharmacy.
• Have a pen and paper ready to write down any instructions that the doctor may give you.

lf you feel more immediate attention is needed, please report to the emergency room at HCA
PARKWAY MEDICAL CENTER for evaluation and treatment by a physician.

5) What about Fees, Billing and Insurance?

The charges for all office services are due at the time of service. Acceptable methods of payment include cash, checks, MasterCard, VISA, Discover and American Express. To assist in obtaining reimbursement, we will provide all necessary information to attach to a claim form and mail to your insurance company.
Please remember that you are ultimately responsible for your bill regardless of what your insurance company pays or does not pay.


 
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Copyright 2011 Atlanta West Primary Care Associates Inc.